Testimonies


Focus Frame Centre and Gallery are the framers of choice of the Mount Albert Grammar School Development Office. The shop is tiday and spotless, the service friendly and thorough. They take pride in what they do and the materials and workmanship are of the highest order. Our work is always completed on time - we appreciate your attention to detail. Thank you!

Chirs Long

It was our first time having some things to frame and we weren’t sure where to look. We came across Focus Frame that has excellent reviews on their professionalism and customer services. Those reviews are right: they gave very good recommendations that bring out the essence of the paintings as well as ensuring great service. They understood how precious the paintings were, so they took extra care and giving us advise on how to hang them up. My partner and I are very impressed. Thank you so much, we are really happy.

F.Y Chin

Great service and workmanship. Helpful advice and guidance was provided on the framing options for my picture. I am very pleased with the result being elegant and timeless. Highly recommended, great to support local business.

Tania R

Recently I took in two cross-stitch projects that I had completed and found the staff at Focus Frame Centre to be helpful and knowledgeable in sourcing the best materials so to enchance my projects. I recently collected them and they are absolutely stunning and unique. A big thank you to Focus Frame Centre.

Caroline Woodward

Benson has done a fantastic job to frame a T shirt and plaque, which is a memorial to a very good mate who passed away 12 months ago, Benson has been very focused on the detail & planning, and provided valuable advice to ensure the finished product is a fitting memory to a good mate.

allan parker

A while ago, I drew a beautiful portrait for a friend as a birthday present and chose Focus Frame to have it framed. The wonderful man I spoke to was very helpful, knowledgeable and assisted me with finding the best frame for my drawing at an affordable price. The result was a lovely birthday present for my friend that I was proud to gift to her and she was very happy with it. Just recently I found the paper from them that prompted me to give them feedback at the time which I had forgotten about and I am happy I have found it so that I can now give them the wonderful feedback they deserve. I would recommend Focus Frame to everyone that wants advice, guidance and a job well done when it comes to framing.

Alina N

Focus Frame did a fantastic job on framing two posters for my guitar teaching studio. Can definitely recommend their services to anyone that needs framing work done.

Craig Bassett

Benson Ng clearly takes great pride in delivering the very highest quality. His attention to detail and care throughout the whole process is remarkable and I am certainly delighted and very happy with the end result of the framing he did for me. Highly recommended.

Simon Twigden

Was very impressed with the friendly and helpful service I received when ai brought some wedding photos in to be framed. Benson offered very helpful advice and guidance in helping find the right frame and glass. I was thrilled with the final result and so will my family! I shall be back again!

Rochelle W

Fantastic service, very helpful and had a great selection of frames. Cannot fault service and will be going back there again to get other pictures framed.

Faye Parkinson

I have only recently discovered Focus Frame and I am very happy that I have. The quality of workmanship is as impressive as their commitment to completing work within the requested time. I will definitely be returning to Focus Frame, and have no hesitation in recommending them.

Jackie Morgan

Benson recently re-framed an old mirror of mine. I was absolutely thrilled with the result. He did an amazing job, and his attention to detail was second to none. I fully recommend using him. I will certainly be going back.

Margaret Parkinson

I was very impressed with the service I received from Benson at Focus Frames. I called with an urgent overnight framing request and he completed it ahead of schedule and was exceptionally helpful throughout the whole process which put my mind at ease. I would highly recommend their services.

Jenna McCarthny (1)

The team at Focus Frames are AMAZING! I'd never used them before and have also never had anything framed before and they were such a great help. The end result was beautiful and really made a special gift for my boyfriend even better. Their trusted advice, guidance and service throughout the process was nothing short of exceptional and I would wholeheartedly recommend them to anyone looking for a framer. I will be happily recommending them to all my friends!

Charlotte Haycock

I've worked with the talented Focus Frame team on two occasions. Both of the framing jobs they have done for me have been of exceptional quality. Their attention to detail is evident in the precision of their craftsmanship. I can wholeheartedly recommend their services to anyone who is searching for a superior result at a reasonable price.

Simon Otto

Focus Frame Centre and Gallery were fantastic. I brought a special piece in to be framed for my husbands' birthday 3 days later. Normally this would have taken a week or two but it was ready right on time. The quality of framing and "lace work" on the second piece was immaculate. The workmanship is was fantastic and it is evident this small family company take a lot of pride in their work. Benson was so helpful with his suggestions & guidance as to what would be the best the options. He was very patient, friendly and the service was 10/10. The shop is spotless, cited in a small mall with minimal advertising outside. Do not judge this book by it's cover. I have already recommended Benson and his family business to friends and family. I will definitely be returning my custom to these deserving Framers.

Linda McLaren

I have had 5 cross-stitch samplers framed by Focus Frame over the past few years. Each one is a special piece and I have come to really value the care and respect that the framers show to my work. Their suggestions are always on the money and ensure that each piece is shown to best advantage. I can highly recommend Focus Frame to anyone who wants a high quality, thoroughly professional job done.

Ann Northover

I brought a small tapestry to Focus Frames and requested it be framed to match two others I already had. The attention and care given in helping me choose the correct frame was outstanding. The work was done to my tight time schedule. I was thrilled with the finished piece. It is absolutely perfect. Focus Frames takes great pride in their work and it certainly shows.

Rosemary Welper

Focus Frames have framed 13 x-stitch pictures for me over the years. Each one was done perfectly. It's a pleasure going into the shop. Mr Wong is so helpfull in choosing a Frame and Mattes to match the picture I've stitched.

Christine Bickley

Focus Frames were amazing. I brought in a very large old Disneyland map to get framed for my son's birthday. They did a fantastic job and when I went to pick it up gave my 12 year old a box of chocolates for his birthday! Such a lovely surprise and Benson was really nice to deal with.

Helen Coyte

The team really helped us a lot in fixing our frame. Our frame came back in no other words then perfect. It was handled with care, so the picture was shining when we got it back. I strongly recommend this shop to anyone that would like to fix their frames. Lastly, the staff member helped us to bring the heavy frames to our car and had great customer service.

Y K

Focus Frame and Benson have been wonderful to work with over the past couple of months. I am a local artist so having a reliable and high quality framer is essential to my small business. I am so thankful to have found Focus Frame and plan to keep going back for years to come!

Kendra Stoner

I've brought all of my framing work here as the quality and service is always good. The quality of the frames and workmanship keep me coming back! Thanks Benson.

Hikari Ludbrook

I have a precious cross-stitch which I decided to have framed. After searching the Web and reading the testimonials I selected Focus Frames and I am so glad I did. The attention given and the care taken in choosing the frame, matt and glass were exemplary, and the final result just perfect. Thank you Benson; we'll certainly come back to you for the next one!

Ngaire Adamson

I have had several pieces framed by Focus Frames and I have been very impressed with their work. They are very happy to spend time to make sure that you are satisfied with your frame and glass selection. They really take pride in their work. Two of my pieces to be framed were very delicate and required very careful handling so that the mounting was perfect. The work was superbly done. Highly recommended.

Alistair Aitken

Focus frame were extremely professional and explained things in detail. Great customer service and very friendly giving me plenty of options to fit my needs and budget. Worth the money to have something beautifully framed. Thank you focus frames

Debbie C

We bought a silk painting back from Vietnam. Focus Frames did a great job in advising what frame and border would look the best. We are very pleased with the workmanship and service.

Sandy Tabakas

Great service and care. Trilled with the finished work. Spent a great deal of time helping to choose correct frame and border for this piece of work. Thank you for your expertise and great workmanship

B C

I had an historical document that was worthy of framing. Focus Frames did a beautiful job with a frame that matched the age of the document perfectly. As usual, great care was taken to ensure framing and glass selection were perfect. The finished product is testimony to the skills and dedication of Focus Frames.

Alistair Aitken (1)

Focus Frames are terrific. Highly skilled and professional, and if asked they give great advce to help you choose the perfect frame, glass, and mat. I'm thrilled with my reframed artwork. I wouldn't go anywhere else.

Jan Melbourne

The Focus Frame Centre Team have been awesome! I wasn't sure how I wanted my pictures framed so took advice and are absolutely thrilled with the outcome. I've got 5 more pictures to be framed so I will be returning in the new year (2018) to have these framed. Thank you!

Rhonda Robertson

I had a cross-stitch framed by focus frame. It was a very precious piece as my mother-in law had spent three long years making it. I spent nearly an hour and a half going through the colours and frames. The gentle man at focus frames was very patient and gently helped guide me to my final choice. The workman-ship and quality of the framing was excellent. I highly recommend their service.

Vineeta Morgan

Focus Frames take an incredible amount of pride in their work. They are meticulous, totally professional and above all else produce the most stunning result. Really friendly and helpful service. I couldn't recommend them highly enough.

Alwyn Jones (1)

Focus Frames are excellent, they listened to what we wanted and worked to our budget, we are very happy with the result of custom framing of an old family map. Great quality service, thank you!

Lisa Hughes

Benson @ Focus Frame is creative and proactive with his recommendations. His professional work ethics produced a stunning framed ALL BLACK JERSEY. If you want quality workmanship look no further than FOCUS FRAME.

PARESH PATEL

Never had framing done before. Very pleased with the helpful advice given with patience. Thrilled with the finished product. Help carrying to the car and the chocolate were a nice touch too.

Leith Carter

Thanks for your time and help to find the right look and treatments for my original painting and photograph that needed frames. The results are fantastic and really enhance the art to the statement pieces they are now. The meticulous care and attention afforded to my precious artworks mean I would definitely recommend the Focus Frame Centre.

Yolanda Busson

I have just picked up my latest cross-stitch from Focus Frame -- this is the fifth I've had framed here -- and once again the quality and workmanship are superb. I so appreciate the friendly, careful and skilled advice about the most suitable frame and materials. Then the finished product is stunning. I highly recommend them for framing of handwork.

Suzanne Sands

Focus Frames knows its stuff. Recently brought back embroidery art from mountainous region of Nth Vietnam and they knew exactly what was needed to secure, mount and display the item. They provide great guidance but also actually listen to the client's thoughts. Did an amazing job so that's why I keep going back. Sincere, honest and easy to work with staff.

Roger Franklin-Smith

We are a Home staging and Interior Design company, I have used Focus Frames for many years and have also recommended my clients to use them. They are very competitively priced and do an amazing job. The care and attention to detail is wonderful. I will continue to use and recommend them for the next few years.

Anthea Baker

I had 2 embroideries framed here in February 2016 (I've had others done in the past too). The service and work is excellent from start to finish. During the initial consultation Benson's input was invaluable when making choices regarding colours and frames, without being overbearing or intrusive. I thoroughly recommend their service, workmanship, materials, and knowledge.

Jane MacKay

I got three photos framed. I must say that the end product was quite beautiful. A lot of time and effort went into making my photos amazing. They help you with frame colour and glass. They are very friendly and very efficient. I would recommended them.

Angela Miles

I had two tapestries framed by Focus and am thrilled with the result. Benson was very professional in his knowledge of his craft and the service was exemplary .thank you Focus for a job very well done. I will be back

clare Bindon

Focus Frames did a fantastic job framing two Italian painting and an Egyptian papyrus. All three were returned without damage and Benson Ng provided expert advise to help create tasteful and attractive pieces.

Ryan Tonkin

I bought a panting in Thailand that needed framing. It now has an excellent frame with fine attention to detail. Thoroughly recommended.

Nigel Dean

I've given Focus Frame several different types of work and each has been completed superbly. Their knowledge of all the details - from frame size to backing card to glass - means a great finished product. Top class.

Quentin Bright

I framed with Focus frame twice. The first for my wedding photo, and the second for my graduation certificate. In both cases, the costs are a bit on the higher side. However, when comparing the results with my colleague's pictures that are framed in different places, I am convinced Focus Frame definitely is worth your time and money. They always deliver the highest standard and never compromise in quality.

Ivan I.

Benson and his team have been framing Graduation Photos for us at the Faculty of Law for a number of years. Their workmanship and attention to detail is exceptional both with this framing and other framing we have had done by them over the years. Always polite and friendly, their overall service is of a high calibre. I thoroughly recommend them. 

John L

Focus Frame did an outstanding job of framing two prints for me. Their advice on colour combinations for the matting was superb and has brought out the absolute best in both pieces. Lovely, lovely guys who will go out of their way to ensure you are happy with your final product. It is rare to find this level of service and expertise anymore and I will be back. Thanks guys!

Arlene Hall

Excellent service - will definitely use again. Was recommended to us for embroidery framing, but we also had a special print framed as well. The advice given with respect to frame, matt and glass selection was excellent. We are very happy with the final product.

N Pearson

I'm so happy with my framing! Right from the friendliness when I walked in the door, the advice I was given, and the workmanship. I had a tricky, large, but very fine paper cutting and was worried it could be ruined. It turned out a real masterpiece! Thanks so much to Benson and team :)

Selena A

Absolute masers in their craft. Not only that but the enthusiam and friendlyness is refreshing. I'd reccomended finding anything you can frame just to come in and see them. 5 stars easily

oliver Buchanan

Thank you Benson for great friendly service. Our wedding photo you framed looks amazing!! Advice on colour frame, matting etc was superb! Thanks again! Recommend to everybody for a fuss free high class job!!!!

Pragna Daya

We were extremely happy with the services provided to us by the team at Focus Frame. There consultation was very helpful during the initial stages, the price was reasonable and despite the job being quite sizeable (24 items) the were able to meet our tight deadlines as required. Highly recommended.

Peter Wakeling

Thank you for a fuss free, caring and expert experience. Your very friendly and knowledgeable staff provided good advice. The work was completed on good time and overall I rate the experience very positively. I will definitely have you as my number one choice for any framing requirements.

Lisa Maurice-Takerei

Very friendly and efficient service, gave me good advice and the outcome was beautiful!

Olivia Huitema

I'd like to take the time to thank Benson for his good advise and workmanship.I'vee had a couple of old movie posters framed by Benson and his team.They look awesome.Cano't wait to get the next one to him.Cheers for the great services Benson.

james youing

I just picked up a picture I had framed by Focus Frame - the quality of workmanship is superb and I am pleased I went with their suggestions. This is why I keep going back! Thanks

Roseanne H

I'm so thrilled with the wonderful job the Focus Film team did with a very special print. Thank you!

Clare Van Tiel

I found Focus Frames on line and recently took in 4 prints for framing. Not being very creative I asked Benson for his opinions and went with what he suggested for each of the prints. I was extremely pleased with the result when I went to collect them. Benson is meticulous in his work and every detail was covered. I will have no hesitation recommending Benson to friends and family who are looking for framing services. Claire Browning

Claire Browning

Have now had 2 prints framed by Focus Frame and they look fantastic. Super friendly, helpful and professional I can't recommend them enough

Jacqueline A

Benson and his team are fantastic. I have been going to Focus Frames for many years and have had countless pieces framed because they do such a great job. Definitely worth the drive from the Shore as there are no other framers that can do the job to the standard that Benson can. The team always suggest the best option for framing and understand what will work best.

Cheryl Taylor

Oh my goodness - I've just picked up my framing today and it is so absolutely wonderful! I bought some art pieces back from Europe and got the most amazing advice from Benson and team on how best to frame them to maximise their appeal. Each piece is truly beautifully framed and I cannot thank the team enough. The advice is professional and friendly, there is no hard sell but lots of positive encouragement and the quality is superb. I've now got truly unique and valuable items thanks to the superb service.

Linda Keesing-Styles

Thank you so much for the fast and professional job you did for us at very short notice. Your advice on frame and boarder was excellent. Your workmanship was flawless and you were so helpful and friendly especially to my young daughter who was keen to assist. Grateful thanks. I would highly recommend you services to anyone.

Marena Hubbers

After finding these guys via google I would like to congratulate them! Their service was excellent as was the finished product! Loads of options for all budgets and super lovely people - THANK YOU x

Ruth Money

I needed a set of collector cards framed but no idea how to set them out. Benson immediately had a layout in mind and skillfully demonstrated his plan. The final result was fantastic, displaying each card perfectly!

Craig Green

We were very happy with the service and the workmanship at Focus Frame. Benson was very helpful and my wife and I could tell he was passionate and committed to his craft. Benson worked within our budget to create a beautiful and high quality frame for us. We're very pleased with the result and would use the service again.

Matt Pickering

Great friendly service and a super-professional job. We've gone back for more and have had a few pictures framed now. They consult you when not sure if they have in mind exactly what you want. You won't be disappointed.

Alex Perrottet

Over the last 8 years I have had over 60 pictures framed by the team at Focus Frame. The majority of these are antique maps and I have always been impressed by the care and attention taken to ensure the pictures are framed correctly to protect their delicate nature and to make sure the framing highlights each one. Everyone I have referred to Benson has also received a fantastic level of service.

Catherine Love

The team at the Focus Frame Centre and Gallery have always provided a quality, affordable and excellent service. I have welcomed the advice the staff have given to me about which frames to use on my art..their advice has always been spot on and looked great on my walls when I have got it home. Thanks Gary Williams.

Gary W

Benson is a great framer and a pleasure to do business with. The quality of his work is exceptional and his philosophy of 'never change on the agreed price' is very admirable especially when it turns out to be a lot more work for him. Will happily come back for all my framing jobs

Gus Montgomery

PROFESSIONALS!! I had an old picture given to me and took it in to be framed, I was given options and able to make my own choices, very relaxed. Excellent value for money. I recommend their services!! Lance W

Lance Wright

Great service, greats results. We don't go anywhere else. The range of options is extensive and the workmanship top notch. I wouldn't hesitate to refer friends and family to Focus Frame.

Chris Lucas

We phoned Benson on the Saturday for 3 urgent pictures to be framed. He completed them the next day (Sunday) and did an outstanding professional job. Highly recommend and the pictures look fantastic. Thank Sandra & Doug Stockwell

Sandra Stockwell

Great advice and perseverance in giving me several framing options for the print I needed done. Really made sure that I got exactly what I wanted within my budget too. Very friendly, honest and professional service and the workmanship is excellent. Would definitely recommend and use Focus Frame again.

Richard Daniel

Very dependable trustworthy place where I was able to leave my precious artwork with ease of mind. Very impressed with the quality of the framing and how beautifully it was finished. Will definately be back!

Elie Yoo

I am totally thrilled with Focus Frames. Their service was professional and they gave excellent expert advise. Given the state of my frame when I bought it into the shop they have made an awesome job restoring it. I couldn't be happier and I couldn't recommend them highly enough. Alwyn Jones

Alwyn Jones

Very professional service and very friendly. I recommend Focus Frame.

Wade Jackson

I was very pleased with the service and the quality of the framing. The pictures looked great and very well finished. Would definitely use again.

Angela Hawkes